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Information Architecture

What is information architecture?

Information Architecture, or IA for short, is the process of making "blueprints" for a website. It answers questions like:

  1. What pages do we need for the website?
  2. What goes on those pages?
  3. How do people get from one page to another?

Do you really need information architecture for a website?

It depends on the size of the website. Using a construction metaphor, imagine two examples: a dog house and a skyscraper. You could probably build a dog house without blueprints. It might not be the best dog house in the world, but it would still work well as a dog house. Likewise, you could build a small website—roughly 1 to 10 pages—without a blueprint. The results wouldn’t be great, but you could do it.

On the other hand, it would be impossible to build a skyscraper without blueprints. Likewise, large websites require a sold information architecture to ensure content and features are mapped out properly.

Is information architecture difficult?

Not really, although like most things in life, experience and knowledge go a long way. To continue our blueprint metaphor: it does not take a lot of experience to sketch out a basic floor plan on a napkin. However, it takes some training to know where load-bearing walls need to go, how and where to put electrical and plumbing, etc. The same is true for IA when determining where integration points for software and hardware need to occur.

How does information architecture drive results?

Information architecture reduces costs, and makes the final website easier to use. It reduces costs by laying out a clear road map for a website: designers, programmers, and content creators can use the information architecture to guide their work. This helps everyone in sync, reducing confusion and errors.

Information architecture makes the final site easier to use by solving usability issues before they happen. By working through all the details on paper, the final site will work better for more users. 

More Resources

Keys to Collaboration

  • Conventions work for a reason.

    The best information architecture focuses on what is unique: content and functionality. Great IA lets those things shine.

    Remember that IA is not design.

    Information architecture is focused on where things go, not on what they look like. So if you are reviewing IA plans, which are typically done in black-and-white with information as for position only (FPO), this is about features and functionality placement. Information architecture does not worry too much about colors, fonts, and other art direction.

    Labels are key.

    Labeling seems easy, but it is often one of the most cantankerous part of creating information architecture. It is always a good idea to use words familiar to your visitors, instead of using "insider" language like acronyms or colloquialisms.

Books We Like

  • Information Architecture for the World Wide Web cover
    Information Architecture for the World Wide Web
    By:
    Peter Morville and Louis Rosenfeld
  • Information Architecture: Blueprints for the Web cover
    Information Architecture: Blueprints for the Web
    By:
    Christina Wodtke and Austin Govella

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